Extenuating circumstances include sudden illness or emergency.

Short notice cancellation, less than 24 hours

15% fee

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Unpaid

Please contact Gloria to cancel. To schedule your next appointment, please pre-pay with a 15% tip as the short notice cancellation fee. 

 

Pre-paid

If you cancel less than 24 hours a pre-paid appointment, you may reschedule with 85% credit and pay 15% at your next session. 

 

Missed appointment
30% fee
 

Unpaid

To schedule your next appointment, please pre-pay with a 30% tip as a fee for your missed appointment.

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Pre-paid

If you miss a pre-paid appointment, you may reschedule with 70% credit and pay 30% at your next session.